1.1 I am committed to safeguarding the privacy of my website visitors and members.
1.2 This policy applies where I am acting as a data controller with respect to the personal data of my website visitors and members; in other words, where I determine the purposes and means of the processing of that personal data.
2. How I use your personal data
2.1 In this Section 2 I have set out:
(a) the general categories of personal data that I may process;
(b) the purposes for which I may process personal data; and
(d) the legal bases of the processing.
2.2 I may process data about your use of my website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is my legitimate interests, namely monitoring and improving my website and services.
2.3 I may process your website user account data ("account data").[ The account data may include your name and email address. The source of the account data is you. The account data may be processed for the purposes of operating my website, providing my services, ensuring the security of my website and services, maintaining back-ups of my databases and communicating with you. The legal basis for this processing is my legitimate interests, namely the proper administration of my website and business
2.4 I may process information that you post for publication on my website or through my services ("publication data"). The publication data may be processed for the purposes of enabling such publication and administering my website and services. The legal basis for this processing is my legitimate interests, namely the proper administration of my website and business.
2.5 I may process information contained in any enquiry you submit to me regarding goods my services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant services to you. The legal basis for this processing is my legitimate interests, namely the proper administration of my website and business.]
2.6 I may process information relating to transactions, including purchases of goods and/or services, that you enter into with me and/or through my website ("transaction data"). The transaction data may include your contact details, your card details and the transaction details. The source of the transaction data is you and/or my payment services provider. The transaction data may be processed for the purpose of supplying the purchased services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and me and/or taking steps, at your request, to enter into such a contract; providing that, if you are not the person contracting with me, the legal basis for this processing is my legitimate interests, namely the proper administration of my website and business
2.7 I may process information that you provide to me for the purpose of subscribing to my email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is my legitimate interests, namely communications with my website visitors and service users.
2.8 I may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is my legitimate interests, namely the protection and assertion of my legal rights, your legal rights and the legal rights of others.
2.9 I may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is my legitimate interests, namely the proper protection of my business against risks.
2.10 In addition to the specific purposes for which I may process your personal data set out in this Section 2, I may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which I am subject, or in order to protect your vital interests or the vital interests of another natural person.
2.11 Please do not supply any other person's personal data to me, unless I prompt you to do so.
3. Providing your personal data to others
3.1 I may disclose your personal data to my insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
3.2 Your personal data held in my website database will be stored on the servers of my hosting services providers.
3.3 In addition to the specific disclosures of personal data set out in this Section 3, I may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which I are subject, or in order to protect your vital interests or the vital interests of another natural person. I may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
4. International transfers of your personal data
4.1 In this Section 4, I provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
4.2 The hosting facilities for my website are situated in the United States of America, Ireland, South Korea, Taiwan and Israel. The European Commission has made an "adequacy decision" with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which you can obtain from
4.3 You acknowledge that personal data that you submit for publication through my website or services may be available, via the internet, around the world. I cannot prevent the use (or misuse) of such personal data by others.
5. Retaining and deleting personal data
5.1 This Section 5 sets out my data retention policies and procedure, which are designed to help ensure that I comply with my legal obligations in relation to the retention and deletion of personal data.
5.2 Personal data that I process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
5.4 I may continue to retain such Personal Information even after you deactivate your membership and/or cease to use any particular services, as reasonably necessary to comply with my legal obligations, to resolve disputes regarding my Users, or their Users-of-Users, prevent fraud and abuse, enforce my agreements and/or protect my legitimate interests.
5.4. I maintain a data retention policy which I apply to information in my care. Where your Personal Information is no longer required I will ensure it is securely deleted.
5.5 Notwithstanding the other provisions of this Section 5, I may retain your personal data where such retention is necessary for compliance with a legal obligation to which I are subject, or in order to protect your vital interests or the vital interests of another natural person.
6. Your rights
6.1 In this Section 6, I have listed the rights that you have under data protection law.
6.2 Your principal rights under data protection law are:
(a) the right to access - you can ask for copies of your personal data;
(b) the right to rectification - you can ask me to rectify inaccurate personal data and to complete incomplete personal data;
(c) the right to erasure - you can ask me to erase your personal data;
(d) the right to restrict processing - you can ask use to restrict the processing of your personal data;
(e) the right to object to processing - you can object to the processing of your personal data;
(f) the right to data portability - you can ask that I transfer your personal data to another organisation or to you;
(g) the right to complain to a supervisory authority - you can complain about my processing of your personal data; and
(h) the right to withdraw consent - to the extent that the legal basis of my processing of your personal data is consent, you can withdraw that consent.
6.3 These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
6.4 You may exercise any of your rights in relation to your personal data by written notice to me, using the contact details set out below.
7. About cookies
7.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
7.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
7.3 Cookies do not typically contain any information that personally identifies a user, but personal data that I store about you may be linked to the information stored in and obtained from cookies.
8. Cookies that I use
9. Cookies used by my service providers
10. Managing cookies
10.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647 (Chrome);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
10.2 Blocking all cookies will have a negative impact upon the usability of many websites.
10.3 If you block cookies, you will not be able to use all the features on my website.
11.1 I may update this policy from time to time by publishing a new version on my website.
11.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
12. My details
12.1 This website is owned and operated by Kathleen Savage.
12.2 My principal place of business is at Flat 41, Theydon Bower, Bower Hill, Epping.CM16 7AB.
12.4 You can contact me:
(a) by post, at the postal address given above.
(b) using my website contact form or
(c) by email, using the email address published on my website